Our Policy

You understand that you are not required to authorize marketing text messages to obtain credit or other services from us. By providing your cell phone number and opting in, you have provided us with consent to send you Account Notification, Marketing and Transactional text messages in conjunction with the services you have requested. Your cellular provider’s Msg. & Data Rates may apply to our confirmation message and all subsequent messages.

You understand the text messages we send may be seen by anyone with access to your phone. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private.

By opting in, you agree and consent to be contacted by the Company, through the use of email, and/or telephone calls and/or SMS text messages to your cellular, home or work phone numbers, as well as any other phone number you have provided in conjunction with this account, including the use of automatic telephone dialing systems, auto dialers, or an artificial or prerecorded voice.

Subscriber text messaging originator opt-in data and consent details will not be shared with any third parties except when explicitly authorized by the subscriber. Mobile information will not be shared with any third parties for marketing or promotional purposes.

Modifications to This Policy

If we modify this Texting Policy, we will notify you by sending you a text message with a link to the new policy. We may terminate our text message program at any time. If you have any questions about this policy, would like us to mail you a paper copy of this policy or are having problems receiving or stopping our text messages, please contact us using the following information:

  • Rent masters USA 229 Liborio Drive Middletown, DE 19709
  • customersupport@rent-masters.com
  • +1-888-988-8017

Changing Your Preferences

You can change your preferences by visiting https://https://usa.rent-masters.com, signing in as a Returning Customer and selecting Account Profile.

If you have trouble signing in or would like Customer Support to make these changes for you, please contact us at:

  • customersupport@rent-masters.com
  • +1-888-988-8017

Opt-Out or STOP

This policy applies to the text messages sent by Rent Masters USA to our customers while and after they use our product. If you wish to stop receiving marketing text messages from Rent Masters USA, reply to any text message we have sent you and in the reply text simply type STOP.

If you wish to stop receiving all text messages from Rent Masters USA, including those with information about payment due dates or missed payments, type STOP ALL in the reply text you send us.

You may also stop text messages by calling us or emailing us using the contact information below:

  • customersupport@rent-masters.com
  • +1-888-988-8017

Help And Support

If at any time you need our contact information or information on how to stop text messages, reply to any text message we have sent you and in the reply text simply type HELP.

Upon receiving your text message, we will send you a text message with this information. Participating in the program acknowledges consent to receive recurring messages.

In general, the messages we send provide you with information about your account. Some of the text messages we send may include links to websites. To access these websites, you will need a web browser and Internet access.